Janet Houser - Virtual Assistant
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Janet Houser - Virtual Assistant

Pennsylvania
in United States

Janet Houser

Member Since: May 2007

Short Description:

Kieffer Consulting is a virtual organization with a team that is comprised of professionals who have specialized technical qualification or certification in their area of expertise.

Long Description:

Our mission is to utilize our expertise to provide the absolute best value as measured by quality, cost, delivery, and innovation. We are firmly and sincerely committed to providing value-packed online services of uncompromising quality to business and individuals. Our business will always be conducted with pride and the highest degree of ethics. We will always use the most appropriate means for accomplishing each goal depending on the customer's needs.

We all have a passion for excellence. COMMITMENT to client service and satisfaction is the key drive.
Kieffer Consulting is a virtual organization with a team that is comprised of professionals throughout the United States who are graduates or have a specialized technical qualification or certification in their area of expertise. The core team members manage projects, assure quality, coordinate with customers, research & develop new systems & solutions. Our administrative members excel in administrative assistance, data entry and transcription.

Our goals as a company are

To provide service, service, service!
To provide best accuracy
To provide individualized account attention
To provide competitive turnaround times
To maintain two-way communication
To maintain high ethical standards
To maintain a competitive rate

• Office Administration
We offer comprehensive support services to manage all your general administration activities. Our Virtual Assistants will work as your Personal Assistant and help you with word processing, customer response, contracts administration, payroll, book-keeping, records management, business correspondence, mailing lists, newletter, document management. You can outsource all tasks that can be executed from anywhere through phone, email and internet to us. Our team of Virtual Assistants are skilled in Microsoft Office (MS Word, Exel, Powerpoint, FrontPage, Outlook), Adobe Suite, QuickBooks, Peachtree, PCAnywhere, GoToMyPC, Groove.

• Customer Service / Customer Support
Customer Service / Customer Support – Email & web-based customer support. Support customers, respond to enquiries, send proposals, answer technical queries using knowledge-base and standard templates. Customer service delivered through emails, web postings, message boards, discussion forums, and blogs. Efficient service to customers through quick & effective communication, conflict resolution, complaint handling, customer relationship management (CRM).

• Website Administration / Website Management & Support Services
Website Administration Services and Web Support Services like editing HTML content, correcting bugs, checking content for conformance standards set by W3C, Website maintenance and migration services, monitoring traffic and generating user statistics, creating large numbers of standardized web pages, create, manage & subscribe to affiliate programs and link exchange programs, Google Adsense program management, testing websites and monitoring website performance, creating webs using Metawebs, Nichemonster, Bot Candy, creating & maintaing online accounts on Yahoo, MSN, Google, MySpace.com, eBay, posting ads on Craigslist, Gumtree, posting to blogs & forums.

• Voice Transcription
Outsource your audio transcription and video transcription. We transcribe interviews, dictations, meetings and discussions, seminars and conferences. We can handle any digital audio and video formats like AVI, MP3, Real Media Quick Time. We deliver accurate transcriptions in a format that you specify. We add value by spell-checking, grammar-checking and organising the document neatly into paragraphs. We can also alter informal usage in a conversation to more formal usage if required.

• Search Engine Optimisation (SEO)
Search Engine Optimization (SEO) services to improve your SERPs: Customized SEO strategy conformance to web publishing standards & search engines guidelines by optimizing the layout & design of websites, keyword research using Wordtracker, Google and Overture tools, keyword analysis, analysing competition, positioning strategy, creating focussed meta tags and website content for higher SERPs. SEO experts to optimize websites for a variety of search engines including Google, Yahoo, MSN. We also offer services for manual submissions to search engines & directories, managing link exchanges, generate website traffic, monitoring visitors and collecting information about referrers & keywords and fine-tuning website for better positioning.

• Internet Research
Advanced internet research services for internet marketing research, business research, product research, advertising & marketing research. We use online research tools and sophisticated search techniques for people search, music search, patent search, books search, articles search, and to searching anything that may be on the We use proprietary databases (Hoovers, Factiva, Reuters, Bloomberg, Edgar Online), popular search engines (Google, Yahoo, MSN, AOL, HotBot, Northern Light, Technorati) and some specialized search engines. We execute qualitative as well as quantitative research involving compiling statistics, data analysis using statistical techniques, mathematical modelling.
• Microsoft Excel Spreadsheets / Excel Spreadsheet Applications / MS Excel Training
Advanced Spreadsheet Solutions for Microsoft Excel 2003, Excel for Office XP, MS Excel 2000 and older versions. Excel gurus for using pivot tables, charts, graphs, developing statistical models using Microsoft Excel Macros, VBA Macros, advanced excel formulas, excel functions, text manipulation services. Data conversion , data imports and exports in variety of formats, excel spreadsheet functions in web page / HTML format, developing customised excel add-ins and excel automation. We also offer excel tips, excel courses and training modules on how to use excel effectively. Our excel classes are provided online, through widely available conferencing tools covering excel basics to advanced excel spreadsheet skills.
• Custom Forms / Business Forms Design
Custom Forms Design - we create user-friendly forms to meet all your business needs. Fillable forms, printable forms, forms integrated with databases for every business requirement - invoice, sales order, contracts, business expense report, medical claims, travel report, receipts, collections, order form, work orders, contracts, accounting forms (QuickBooks Pro forms). We design the forms to your specifications incorporating your company logo, corporate colours & themes and layout specifications. Forms in various formats – Web forms or HTML forms, Word Forms, PDF Forms, Excel Forms, stand-alone forms application.
• Data Mining / Data Extraction / Data Consolidation
Specialized Data Mining and Information Consolidation Services - we undertake website copying assignments, page scraping, screen scraping, information extraction from unorganized data. Parsing HTML pages (web-pages), Word documents, PDF files, Text documents to build structured databases. We use specialised scraping tools, proprietary parsing utilities including custom-developed home-grown tools and techniques.
• Data Entry / Data Processing / Word Processing / Document Transcription
Outsourced delivery of online & off-line Data Entry Services for Data Conversion, Data Manipulation, Document Transcription, Word Processing, Database Migration, OCR and Transformation. Excellent data processing skills (touch typing, fast key punching) and experience with major software applications such as MS Office – Word, Excel, PowerPoint, Access; MS Works; OpenOffice - Writer, Calc, Impress, Draw; Corel Office – WordPerfect, Quattro Pro, Presentations, Paradox. We also provide Document Transcription services various document formats (DjVu, PDF, HTML, DOC) with output compatible with any word processing package or data processing software of your choice. Online Word Processing Skills Training sessions also provided.

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Articles
• Audio Typing
• Business Administration
• Copy Typing
• Correspondence
• Data Input
• Desk Top Publishing
• Digital Transcription
• Editor
• Electronic Forms
• Email Administration
• Event Management
• Executive Assistant
• Flyers
• Invoicing
• Newsletters
• Office Management
• Personal Administration
• Personal Assistant
• Presentations
• Procedural Documentation
• Proof Reading
• Purchasing
• Research
• Resumes / CVs
• Secretarial Services
• Spreadsheet Design
• Surveys
• Time Management
• Transcription
• Travel Arrangements
• Word Processing

Computing

• Database Design
• Web Hosting
• Web Site Promotion

Specialist

• DVD Duplication
• Recruitment
• Training

Professional

• Insurance
• Marketing
• Project Management

Miscellaneous

• Concierge Services

Contact Details

Name:
Janet Houser