Fatimah Abdur-Rahman - Virtual Assistant
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Fatimah Abdur-Rahman - Virtual Assistant

Pennsylvania
in United States

Fatimah Abdur-Rahman

Member Since: October 2005

Short Description:

I am looking for any work at home or virtual postions in the following fields Administrative Assistant, Customer Service, Data Entry, Call Center, and home typist. I have over 10 years of experience in the customer service & admin. asst. fields.

Long Description:

Fatimah Abdur-Rahman
580 Jefferson Ave.
Pottstown, PA 19464
Home (610)327-8959
Mobile(484)948-0291
Email: Msjadestiny2001@aol.com





To obtain a position to which I bring 11 years of customer service, and 08 years as a administrative assistant : To work with an organization that will enhance my skills and talents.

Summary


My experience has been gained in diverse situations, ranging from new ventures in business development, customer service, information systems and communications. My objective is to continue to progress in business management and communications. My ability to creatively deal with rapid growth, in addition to technical qualifications, will allow me to contribute to this company.

2004-Present Administrative Assistant,Randstad of North America /Vanguard Group
Responsible for processing information of charities and charity donors into the system. Created hard copy files of all information processed. Created spredsheets using Excel to keep daily progress of all in coming donation, and money donated to numerous charities.light administrative duties .

2004- 2004 Administrative Assistant TSD Advanced/ Siemens Medical Solution Responsible for opening up the office, starting up the computer systems, and phone services. Receiving and sending FedEx, setting up reservation for management for equipment/conference rooms, etc. Received and sent inner office emails with vital office information. Customer Service and reception duties.

2001-2003 Customer Service/Admin. Consortium Inc. Responsible for documenting standard workflow within agent offices. Contacted clients in reference to medical treatments rendered. Updated system information.

1998-2001 Senior Customer Service Agent Conseco Direct Life Insurance Co..... Trained agents in assisting customers with solutions problems or questions pertaining to life/health insurance policies, and service claims. Trained agents in defusing irate callers. Created presentations for training classes. Trained agents in cross selling to meet company quota. Worked with Management, quality assurance, and moral team to help make better customer service agents. Named Dept. of the month.

1996-1997 Data Entry/Customer service Bell Atlantic Teleproducts Inc. Troubleshooting products purchased through Bell Atlantic, assisted customers with any concerns with their Bell Atlantic Services. Assisted supervisor with training agents & team moral.

01/1995-08/1996 Customer Service Social Security Administration Answered and directed calls to it's correct department. Slight data entry.

Education
John Bartram High, Diploma
Strassford University, Bachelors in Business Administration

Computer
Microsoft Word, Microsoft Outlook, Microsoft Works, Lotus, Lotus Notes, Sabre System, Power point, Microsoft Access

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Business Administration
• Business Plans
• Correspondence
• Data Input
• Digital Transcription
• Electronic Forms
• Email Administration
• Faxing
• Flyers
• Invoicing
• Medical Secretary
• Medical Transcription
• Payroll
• Personal Administration
• Personal Assistant
• Phone-in Dictation
• Photocopying
• Reminder Service
• Research
• Scanning
• Secretarial Services
• Spreadsheet Design
• Surveys
• Telephony Services
• Travel Arrangements
• Word Processing

Professional

• Insurance

Contact Details

Name:
Fatimah Abdur-Rahman

Address:
580 Jefferson Ave
Pottstown
Montgomery
United States of America
19464

Telephone:
Telephone: 610 327-8959

Mobile Phone:
Mobile: 484 948-0291