Francesca Pocock - Virtual Assistant
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Francesca Pocock - Virtual Assistant

East England
in England

Francesca Pocock

Member Since: February 2008

Short Description:

A multi skilled administrator/secretary with over 18 years experience in working within a professional office environment. I go the extra mile compared to other administrators as I am not afraid of learning new technologies and software.

Long Description:

I can type very efficiently at over 80wpm. I am also very proficient in Audio typing and have the ability to type equations and comprehensive tables.

I have the ability to set up templates and create effective house style brands.

I am fully proficient in the whole MS Office suite and have used other software packages such as Crystal Reports, SMART (CRM), Great Plains (Project Accounting), Frontline (Planned Maintenance). I have experience of using Frontpage to create websites and CuteFTP to upload the information. I also have experience of devising the content for training course, designing handouts, brochures and online tutorials.

I have worked as an assistant to Directors as well as working for a team of 10 Engineers. I can prioritise effectively at all times and can handle critical deadlines.

I am very confident in using the Telephone because of my fantastic interpersonal skills and can communicate effectively with people at all working levels.

I have a good eye for detail and have excellent proof reading skills.

I enjoy using the Internet to search for technical information and can portray my findings in various formats.

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Audio Typing
• Correspondence
• Customer Services
• Data Input
• Diary Management
• Electronic Forms
• Event Management
• Executive Assistant
• Faxing
• Flyers
• Invoicing
• Newsletters
• Office Management
• Personal Administration
• Personal Assistant
• Phone-in Dictation
• Presentations
• Procedural Documentation
• Proof Reading
• Reminder Service
• Research
• Resumes / CVs
• Scanning
• Secretarial Services
• Spreadsheet Design
• Surveys
• Telephony Services
• Time Management
• Transcription
• Travel Arrangements
• Word Processing

Computing

• IT Training
• Office Automation
• Phone Help Desk
• Software Testing
• Web Site Administration

Specialist

• Training

Professional

• Mailshots
• Marketing
• Project Management
• Public Relations

Contact Details

Name:
Francesca Pocock