Rowan Sheppard - Virtual Assistant
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Rowan Sheppard - Virtual Assistant

Republic of South Africa

Rowan Sheppard

Member Since: May 2004

Short Description:

The world of business is changing fast. Outsourcing your administration needs will be good for your business. I can take on ad-hoc projects or long term PA positions.

Long Description:

PROFILE
Previously I have worked mainly in administration and accounts roles. I have strong accounting and secretarial skills and am very organised. I have developed an experienced skills pool and like a varied and hands on role where I can learn all aspects of the department I am supporting. I am happy dealing with clients and colleagues at all levels; I have excellent PC skills with a variety of packages and have the ability to learn new systems and procedures quickly.

I.T. SKILLS
Experience and advanced courses using Microsoft Word, Excel and Outlook. Working knowledge of PowerPoint. Sage Accounting. Training and Experience on SAP Financials system. Fidelio Sales and Catering. Fidelio Front Office. Sabre. Advanced knowledge of Internet and E-mail. Design Cad. Adobe Photoshop.
QUALIFICATIONS
Open University currently studying
Degree in International Studies (Bsc)

Open University Dec 2003
Certificate in Social Sciences Passed

South Norwood Adult Education Centre - 1994
RSA Bookkeeping Level 1 pass

North East Surrey College of Technology - 1995
Association of Accounting Technicians- foundation and Intermediate

Coulsdon College - 1993
A-levels Pure and Applied Mathematics. Further Mathematics. Physics. Graphics

Coloma Convent Girls School - 1992
GCSE s English Language(A).English Literature(B).Mathematics(B).German(C).French(C). Geography(C). Craft Design Technology(C).Religious Studies(C).Art(C).Biology-Physics-Chemistry(CC)

WORK EXPERIENCE
3XINET London, Home-Based Jan 03 present
Administration Assistant Internet Site
Working in an entrepreneurial environment. My duties included supporting management, Preparing reports and presentations. Using graphics software to prepare internet images. Database work. Advanced spreadsheet work for internet site.


MTN Durban, South Africa Sept 01 Feb 02
Personal Assistant to Operations Manager (Temp)
Secretarial Duties. Setting up filing systems. Minute taking and preparation. Preparation of daily reports to send to head office. Collating call centre figures for reports using Macros and in house systems. Standing in for Operations Manager when necessary.



P & O Cruises Langley, Berkshire Oct 00 Mar 01
Administration Assistant
Producing daily rail reports. Inputting client profiles. Refunding unused flight tickets. Invoicing for car hire, flight tickets and hotels. Setting up filing systems. Typing correspondence. Daily use of Sabre CRS, Word, Excel and the Internet. Answering any Invoice queries. General Administration for branch manager.



London Heathrow Marriott Hotel Heathrow, Middlesex Sept 99 Sept 00
Conference and Banqueting Co-ordinator
Daily use of Fidelio Front Office and Fidelio Sales and Catering. Reception work and greeting of guests as required by business. Preparation of all conference bills using Fidelio. Administration work. PA and secretarial work for C & B Manager. Accruing for Invoices and controlling budget. Preparation of menus, table plans and name cards. Preparing daily report for next day s events for all departments. Supervising Conference and Banqueting staff as required.



American Airlines Hounslow, Middlesex May 95 Aug 99
Accounts Clerk
Collecting monies from UK travel agents and dealing with queries. General ledger journal entries daily using SAP financials system. Collection of monies from General Sales Agents (GSA s) in the Middle East. Auditing GSA ticket stock quarterly. Collating sales reports monthly from GSA s to provide info to HQ in the US in the form of spreadsheets. Constant liasing with the GSA s. Six months payroll experience. Administration work.






VOLUNTARY EXPERIENCE
Priory School South Norwood Summer 1989/90/91
Special Needs Carer
Looking after children with mental and physical disabilities on summer play schemes.


LEISURE ACTIVITIES
Yoga. Calligraphy. Tapestry. Interior Design. Cooking. I am also a keen chess player and have taken part in the Surrey Chess Championships. I enjoy travelling and experiencing different cultures.

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Articles
• Audio Typing
• Bookkeeping
• Business Administration
• Business Plans
• Conventions
• Copy Typing
• Correspondence
• Data Input
• Desk Top Publishing
• Diary Management
• Editor
• Electronic Forms
• Email Administration
• Event Management
• Executive Assistant
• Faxing
• Flyers
• Invoicing
• Newsletters
• Office Management
• Packing and Shipping
• Payroll
• Personal Administration
• Personal Assistant
• Phone-in Dictation
• Photocopying
• Presentations
• Proof Reading
• Purchasing
• Research
• Resumes / CVs
• Scanning
• Secretarial Services
• Spreadsheet Design
• Surveys
• Transcription
• Travel Arrangements
• Word Processing

Computing

• Data Conversion
• Database Design
• Graphical Design
• Office Automation
• Software Quality Assurance
• Software Testing
• Web Design
• Web Site Promotion

Specialist

• SAP

Professional

• Accountancy
• Mailshots
• Printing
• Project Management

Contact Details

Name:
Rowan Sheppard