Sue Dyson - Virtual Assistant
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Sue Dyson - Virtual Assistant

Saint Lucia

Sue Dyson

Member Since: November 2008

Short Description:

I am a US citizen living abroad. I possess excellent written and oral communication skills. As a well organized, self motivated individual, I can assist you with any project.

Long Description:

I am interested in working with your well established organization. I have spent years in the Call Center industry, specializing in collections and recoveries. In the last three plus years, I have been working as a Collection Manager/ MIS Coordinator establishing several collection projects for KM2 Solutions. I have created training guidelines to include collections overview, increasing credit knowledge and call techniques which have improved collection recoveries, customer satisfaction, and client relations tremendously. Coaching agents and supervisors as well as establishing company policies are just a few attributes that I possess.

I am familiar with the following software:
Microsoft Word, Microsoft Excel, Microsoft Power Point, and Microsoft Outlook. I am familiar and highly functional with E-mail and Internet applications

I possess a courteous and supportive disposition that allows me to excel in the area of customer service. I have strong computer skills and possess the ability to learn and understand new programs with virtual ease.

I perform well in an independent work environment; I am a very structured and disciplined employee. I provide prompt, efficient, and effective work assignments.

I have worked in both large and small businesses over the last 10 years supporting management, providing training and coaching, and leading a team up to 50 agents.

I look forward to having a schedule meeting with the appropriate management to further discuss my capabilities and attributes to assist your organization.

Thank you in advance for your anticipated consideration.

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Bookkeeping
• Business Administration
• Copy Typing
• Correspondence
• Customer Services
• Email Administration
• Event Management
• Invoicing
• Office Management
• Personal Administration
• Personal Assistant
• Reminder Service
• Secretarial Services
• Spreadsheet Design
• Time Management
• Travel Arrangements
• Word Processing

Specialist

• Credit Control
• Training

Professional

• Project Management

Miscellaneous

• Concierge Services
• Tourism

Contact Details

Name:
Sue Dyson