Alison Lee - Virtual Assistant
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Alison Lee - Virtual Assistant

South West England
in England

Alison Lee

Member Since: August 2008

Short Description:

A highly enthusiastic and reliable PA, with over 10 years of commercial experience gained across a broad variety of industries.Innovative and proactive, with a proven ability to work calmly and methodically under pressure to tight deadlines.

Long Description:

A highly enthusiastic and reliable PA, with over 10 years of commercial experience gained across a broad variety of industries.

Innovative and proactive, with a proven ability to work calmly and methodically under pressure to tight deadlines. Displays confidence and initiative, working logical and methodically whilst paying close attention to detail.

Assertive and adaptable, communicating clearly and concisely. Implements efficient working practices through the application of an analytical approach. Enjoys working with a high level of autonomy.



AREAS OF EXPERTISE

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Administrative and Office Management - Prepares complex documentation and maintains accurate records
• Organisation and Planning - Prioritises schedules, delegating and managing time effectively, able to multi-task
• Communication and Interpersonal - Excellent oral and written skills, communicates with internal and external contacts at all levels
• Relationship Building - Able to engender trust with clients and colleagues by displaying absolute integrity in all business transactions and relationships
• Customer Service - Strong customer focus, skilled at identifying requirements and providing effective products and solutions to promote and improve customer satisfaction
• IT - Advanced skills in MS Word, PowerPoint and Outlook, Intermediate skills in MS Excel, Access, Publisher and FrontPage and proficient user of various in-house databases



KEY ACHIEVEMENTS

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Key player in the coordination of a feedback session project for candidates and lead assessors at the Met Office. Successfully organised meetings electronically for over 130 candidates and 50 assessors, recording all data using Excel.
• Resolved issues with local residents during a major rebuild project of a school in Exeter by Carillion, organising window cleaning of properties close to the site as compensation.
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Negotiated the upgrade of the online database at Carillion following an overload of drawings by the architect team, ensuring all staff continued to have access and preventing the system from crashing.
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As Secretary for a local football club, successfully negotiated new utility arrangements for the local football club following voluntary liquidation. Assisted in generating new membership, publishing and distributing a monthly newsletter. Initiated several social functions for club members and families and organised a prize-winning ‘Footballers wives’ entry to the local carnival.PA to the Head of IT Services – Contract Role

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Arranging national and international rail and aviation travel for the Head of IT services to attend meetings, seminars and conferences along with other members of staff.

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Arranging away day events for department heads and facilitating the day
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To provide general PA/secretarial services to the Head of IT Services, Deputy Head and other leading officers with duties including: electronic filing and record keeping, arranging meetings, ensuring that papers for the Head of IT services meetings are distributed in advance of the meetings and made available the day prior to the event. Key contact for Head thus screening telephone calls to filter out minor calls.
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To minute various meetings as required chaired by the Head and Deputy, to format a liaison with other departments and participate in working groups set up to drive projects forward. .
• In the absence of the Head of IT liaising with officers to facilitate progression in allocated tasks
• To administer projects from inception to completion as instructed by the Head of IT and Deputy Head.
• To assist the Head and Deputy Head in any of their research tasks to include obtaining information for reports and supporting documents, obtaining background and contextual information for meetings.
• Ensuring visitors to the office are equipped with appropriate security clearance and notifying security team of their arrival.
• To carry out such other duties as required which are commensurate with the grade and character of the post.





Various temporary roles including a return to a previous employer with a differing role of Project Assistant for a Professional Indemnity Claim for Carillion Regional Building, PA to HR Director at Devon and Cornwall Police, HR Administrator at The Met Office and PA / Administrator at The Donkey Sanctuary



PA to the Directors/Secretary to the Practice
• Assisted the Managing Director with the project management of a new build / part refurbishment development to the value of £½ million
• Designed and built the company website to promote the business
• Managing office administration procedures and undertake the day-to-day running of the office
• Completed Health & Safety & auditing co-ordination for ISO 9000 certification



PA to the Construction Manager/PFI Office Manager
• Provided administrative and secretarial support to six sites and the head office
• Managed a team of three staff, ensuring collation and electronic storage of all drawings
• Supervised all site administrators, providing guidance on systems, procedures and general administrative processes
• Managed the online bespoke database essential to the PFI project
• Coordinated workload, diary and managed emails for the Construction Manager
• Controlled all in-house electronic filing systems, maintaining the hard copy filing systems with archiving procedures progressing with the project
• Produced business development and month-end reports, presentations and publications
• Prepared and issued agendas and meeting minutes
• Organised meetings and conferences, planning accommodation and refreshments
• Collated materials for research and claim purposes to assist the Construction Manager
• Initial point of contact for Visitors ensuring they are dealt with promptly, efficiently and courteously with discretion.







Secretary to local football club since 2005

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Audio Typing
• Business Administration
• Copy Typing
• Correspondence
• Customer Services
• Data Input
• Desk Top Publishing
• Diary Management
• Electronic Forms
• Email Administration
• Event Management
• Executive Assistant
• Flyers
• Invoicing
• Minutes
• Office Management
• Personal Administration
• Personal Assistant
• Presentations
• Research
• Resumes / CVs
• Secretarial Services
• Travel Arrangements
• Word Processing

Computing

• IT Training
• Web Site Administration

Specialist

• Contract Administration

Contact Details

Name:
Alison Lee

Telephone:
Telephone: 07769 675449

Mobile Phone:
Mobile: 07769675449