Allison Vido - Virtual Assistant
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Allison Vido - Virtual Assistant

Florida
in United States

Allison Vido

Member Since: August 2008

Short Description:

10 YEARS EXPERIENCE AS AN EXECUTIVE ASSISTANT.
Virtual assistant looking for companies that need the assistance of an expert.

Long Description:

The following is a list of some of the different areas where I worked in former jobs. I have experience being an executive assistant, office manager and customer service manager. I believe I will be an asset to any company.



Bookkeeping.
Payroll.
Accounts payable and Accounts receivable.
Event Planning and scheduling.
Data Entry.
Taking Dictation.
Executive travel arrangements.
Handle all Proposals and Invoicing.
Correspondence.
Training.
Handling travel package accounts for people traveling to Florida from all over the world.
Booking hotels, car rentals, flights and cruises.
Selling upgrades to different hotels, additional hotel rooms and additional hotel nights; also upgrade to different cruise lines.
Servicing open dated vacation packages, sell vacation packages to qualified guests, and customize vacation packages.
Training all the new agents that the company hires. Teach them the company procedures and policies, and teach them how to sell.
Scheduling and event planning.
Assisting the VP with correspondence and travel.
Administrative duties, such as typing, e-mailing, research, spreadsheets.




Negotiating contracts with the hotels, cruise lines, and car rental agencies.
Ensuring the clients were happy with their relationship with our company.
Analyzing and controlling expenditures of the department to conform to our budget.
Training new employees on the computer system and on the policies of the company.




Overseeing 50 customer service representatives, hiring and firing, maintaining schedules to keep the phones covered.
Overseeing 10 supervisors, dividing their responsibilities and making sure each of them did their share of the work.
Conveying the success/failure of different vacation packages to my bosses, who were also the owners.
Making sure that my department was informed of the new packages that were added weekly.
Speaking to customers that were unhappy and finding ways to appease them.
Preparing periodic sales reports showing sales volume and potential sales.
Appraising performance.
Addressing complaints from employees and resolving problems.
Training and monitoring all employees in my department.
Ensuring that all company guidelines, policies and procedures were followed at all times.

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Audio Typing
• Bookkeeping
• Business Administration
• Conventions
• Copy Typing
• Customer Services
• Data Input
• Desk Top Publishing
• Diary Management
• Editor
• Electronic Forms
• Email Administration
• Event Management
• Executive Assistant
• Faxing
• Minutes
• Office Management
• Personal Administration
• Personal Assistant
• Phone-in Dictation
• Photocopying
• Presentations
• Procedural Documentation
• Proof Reading
• Reminder Service
• Research
• Resumes / CVs
• Scanning
• Secretarial Services
• Time Management
• Travel Arrangements
• Word Processing

Professional

• Financial Services
• Marketing
• Photography
• Printing
• Project Management

Miscellaneous

• Concierge Services
• Tourism
• Wedding Services

Contact Details

Name:
Allison Vido

Mobile Phone:
Mobile: 9546820329