Angie Smith - Virtual Assistant
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Angie Smith - Virtual Assistant

Midlands
in England

Angie Smith

Member Since: February 2008

Short Description:

Vast experience in customer service positions, managerial roles, secretarial and personal assistant. I have excellent interpersonal skills and communication skills. Good office skills including time management.

Long Description:

Miss Angela Smith
6 Harcourt Drive
Newport
Shropshire
TF10 7SA
Tel: 07720 838786
D.O.B: 13th April 1980
Marital Status: Single/living with partner

Personal Profile:

Friendly, confident and reliable individual with experience in various aspects of hospitality and customer service. Able to work under pressure and remain calm, upholding a professional manner.

Key Skills:

· Ability to self motivate and maintain enthusiasm even during difficult times
· Awareness of confidentiality and data protection issues
· Excellent interpersonal skills and customer service
· Competence in Word and Excel
· Competence in Microsoft Outlook and the Internet
· Typing: 40-45 wpm

Career History

August 2005-May 2006
Jupiter Marketing Ltd

Administrator
· Responsible for incoming and outgoing sales orders.
· Dealing with large blue chip companies such as Maersk in order to guarantee the arrival of fruit and clearance by customs.
· Experience of human resources.
· Processing in house data.
· Assistant to Managing Director, General Manager and Sales Director.

September 2003-March 2005
Fitness First Plc, Telford, Shropshire

Membership Consultant/Sales Manager
· Essentially selling memberships to the general public at a corporate health and fitness centre
· Training new employees on the day to day running of a gym sales team
· Working as an influential and significant part of a team aiming to achieve goals
· Dealing with prospects both face to face and over the phone
· Customer service skills in maintaining members satisfaction

August 2002-July 2003
The Bingham Hotel, Richmond Upon Thames

Head Receptionist
· Responsible for the day to day running of the hotel and managing the reception
· Training and supervising new employees

August 2001-July 2002
Twickenham Hospitality, Twickenham

Executive telesales person/Secretary to Managing Director
· Fundamentally selling corporate hospitality to companies across the UK, as well as attending the events to ensure smooth running
· Closing sales over the telephone and ensuring all paper work is completed and signed

August 1999-August 2001
TGI Fridays, Kinston Upon Thames

Waitress
· Extensive customer service training
· Basic health and safety in food and hygiene

August 1996-July 1998
Boots The Chemist, Newport, Shropshire

Sales Assistant
· Cash handling
· Basic customer service

Qualifications

· BA major in Drama, combined with English Literature (1998-2001)
· A ‘Levels in Theatre Studies, Media Studies and English Literature (1996-1998)
· 9 GCSE’s (1991-1996)
· BTS certification in ‘Body Combat’ (November 2003)
· Police checked to look after children
· City & Guilds Level 1 photography (January 2006)

Work Experience
· Newport Infants School: Class room assistant (June 1995)
· Boston Rock Opera: On a production of Jesus Christ Superstar (November 2000)

Interests.
I enjoy socialising with my friends, going to the cinema and dining out. I’m a keen photographer, in which I have a city and guilds qualification. I thoroughly enjoy going to gigs and will be a rock chick till I die!

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Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Articles
• Audio Typing
• Copy Typing
• Correspondence
• Customer Services
• Data Input
• Diary Management
• Digital Transcription
• Email Administration
• Executive Assistant
• Personal Administration
• Personal Assistant
• Proof Reading
• Reminder Service
• Research
• Resumes / CVs
• Secretarial Services
• Surveys
• Transcription
• Travel Arrangements
• Word Processing

Computing

• Office Automation
• Web Site Administration

Specialist

• Personnel

Professional

• Photography

Miscellaneous

• Concierge Services
• Tourism

Contact Details

Name:
Angie Smith