RUCHI RATHOR - Virtual Assistant
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RUCHI RATHOR - Virtual Assistant

Uttar Pradesh
in India

RUCHI RATHOR

Member Since: March 2008

Short Description:

Whether you need 24x7 phone answering for urgent calls or an answering service during peak hours, we'll be there. Our web-enabled agent network can handle your calls with the care and discretion your customers deserve.

Long Description:

GAURI INFOTECH is one of India's upcoming business process outsourcing companies with the capability to provide voice, non-voice and web-based services we are a full spectrum Service provider and offer end-to-end solutions covering a wide range of industries.
Through our services we combine that highest caliber of people, processes and technologies to help our clients gain maximum efficiency and achieve competitive advantage. A true India based outsourcing company; we firmly believe that service delivery is more critical than customer acquisition. Our management team resides in India, the center of service delivery.
GAURI INFOTECH is dedicated to adding value of its clients/businesses by maintaining an excellent communication, with their current building trusts and drawing loyalties through absolute customer satisfaction.
GAURI INFOTECH exists to help you better understand and connect customers, we see ourselves as a strategic partner rather than a vendor. We engage with select clients with whom we are confident we can add value.
GAURI INFOTECH believes in establishing and maintaining long-term and high touch relationships. Well before a program is ever launched, we seek to understand your priorities as well as your relationships with your customers. Our business model focuses on having a long-term strategic relationships with our clients.
GAURI INFOTECH`s agents help you in turning your prospects into customers, thence into business growth. We focus on building long-term relationships. Our Campaigns include:
· Telemarketing and sales
 · Appointment settingÂ
· Business lead generationÂ
· Customer care and supportÂ
· Account recovery
 · Live responseÂ
· Business to Business Services
· Business to Consumer Services
· Any kind of surveys, Etc…
Here's the scenario: You have a product just about to be launched. You have your website ready to take orders. Your advertising is ready to go. But what do you do with your customers who call to place orders? Are you ready to handle the flood of potential callers? We are.
Gauri Infotech 's order processing system utilizes the most up-to-date call-routing software and Voice Over IP (VOIP) technology to integrate your order processing with all the benefits of the internet. Call monitoring, call routing, and voicemail delivery via email can help your sales order processing run securely and efficiently.
Our outstanding customer service is the key to your success. We pride ourselves in our ability to help your callers from start to finish. We treat your customers as our own, because in truth, they are. The bottom line: When your customers reach your order processing center, Gauri Infotech 's live operators will be able to take their calls.

Our Services include;

Inbound Direct Response - We understand the many choices available when selecting a partner to handle your inbound direct response interactions. At Gauri Infotech , our direct response solutions will help you drive sales conversions and communicate to a nationwide audience, while increasing customer service capability and quality.

Telephone Answering Solutions -Gauri infotech's telephone answering services provide high-quality message taking, service dispatching, and live agent communication - handling your customers with professional care 24 hours a day.

Interactive Order Entry Services - Full scale catalog and web-integrated order entry services are at your command when you partner with Gauri Infotech for your order entry needs. Our web-enabled Agent desktop environments allow for almost any online action to be integrated into your account-specific processes, enabling industry-leading transaction speeds and customer response capability.

Appointment Setting - Web-based appointment setting services.

Voicemail - Voicemail service features voicemail to e-mail delivery in "wav" format.
We can provide you full 24/7 services depending on your product and requirements .

The costs per hour are based on the type of services you would be interested in.

Infotech 's order processing system utilizes the most up-to-date call-routing software and Voice Over IP (VOIP) technology to integrate your order processing with all the benefits of the internet. Call monitoring, call routing, and voicemail delivery via email can help your sales order processing run securely and efficiently.
Our technology allows us to closely monitor your sales order processing call flow and track calls coming into our order processing software. We can create an order processing system tailored to fit your needs. We allow you the flexibility to change your order processing plan to meet your ever-changing needs and meet the needs of your customers.

Everyday you could be losing customers because you didn't answer the phone when they called. In the technologically advanced world that we live in, your customers expect answers to their questions immediately, even by a phone answering service. Your customers expect you to work around their busy schedules. When you force your customers to get help or place orders only during your business hours, you may lose that customer. Our business answering service is here to help you increase sales by call center outsourcing.

Our answering service and Internet services are here to allow you to serve your customers all day without the cost of keeping your office open nights and weekends. It is the best of both worlds. Our operators will handle your customers just like they worked for your business. Your customers won't even know the difference, but you will. You will see the difference in your bottom line, because the cost of our answering service is a fraction of the cost of staffing your office. Just imagine having a virtual secretary or order entry person who never goes home, and doesn't require a 401k or health insurance plan. We can answer your phones all day every day of the week.

We are here as an after hours answering service including overflow call center services. We can handle order entry, virtual secretary services, inbound call center services and much more.

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Business Administration
• Correspondence
• Customer Services
• Data Input
• Desk Top Publishing
• Email Administration
• Executive Assistant
• Faxing
• Minutes
• Office Management
• Personal Administration
• Personal Assistant
• Presentations
• Telephony Services
• Word Processing

Computing

• Data Conversion
• Phone Help Desk
• Web Design
• Web Hosting

Specialist

• Contract Administration
• Human Resources
• Personnel
• Recruitment

Professional

• Mailshots
• Marketing
• Public Relations

Contact Details

Name:
RUCHI RATHOR

Telephone:
Telephone: 09897920586

Mobile Phone:
Mobile: 09897920586

Visit my Website : www.gauriinfotech.co.cc