LaChandra Crockett - Virtual Assistant
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LaChandra Crockett - Virtual Assistant

Maryland
in United States

LaChandra Crockett

Member Since: June 2006

Short Description:

I would like to obtain a position in which I can put my skills, talents, and abilities to there most effective use. I use Microsoft XP, Professional software. I also have access to a printer, fax, scanner, and copier out of my office.

Long Description:

HIGHLIGHTS OF PROFESSIONAL QUALIFICATIONS

•Over 7 years experience in Administration and Customer Service.
•Type 40-45 words per minute.
•Proficient in Microsoft Excel, Word, and Outlook, Internet, E-mailing and
TOPS, knowledgeable in Access and Power Point
•Highly motivated, excellent time management skills, and ability to work at any hour
•Security clearance currently active

PROFESSIONAL EXPERIENCE

COMMUNITY STANDARDS SUPERVISOR June 2004 - February 2005
OCEAN LAKES COMMUNITY ASSOCIATION
•Maintained the aesthetics and harmony of a community that consist of 2,378 single family homes, town homes, and condos
•Act and perform duties in accordance to the Architectural Control Committee (ACC) and the guidelines that they have set forth.
•Perform daily and follow inspections, which result in mailing citations in the form of a first, second, Due Process Hearing letter, or a bill.
•Investigate Homeowner concerns and complaints.
•Meet with the Homeowners and answer inquiries pertaining to the ACC guidelines and complaints throughout the community.
•Prepare Disclosure/Resale packages for Homeowners.
•Accommodate Homeowners in accordance to the governing documents and as the ACC, Board of Directors, and the Association Manager deem sensible
•Answered multiple phone lines
•Prepare and distribute pool passes.

ADMINISTRATIVE ASSISTANT April 2003 – June 2004
THE SELECT GROUP
•Assisting Property Manager with 6 Condominium Associations and 2 Homeowner Associations.
•Answered multiple phone lines.
•Logged all incoming, outgoing, and voicemail calls on a revamped phone log that I created.
•Coded invoices for the Manager so that accurate accounting would occur.
•Completed questionnaires for different appraisers.
•Organized mass mailings with all staff to ensure timely correspondence was sent to Homeowners.
•Mail, hand-deliver, and fax correspondence to Homeowners and contractors before set deadlines.
•Drafted work orders for contractors for repairs at several job sites.
•Reorganized and relabeled over 1,000 correspondence files.

ADMINISTRATIVE ASSISTANT August 1998 – April 2003
UNITED STATES NAVY
•Complied and documented accurate daily, monthly, and annual reports on various information.
•Monitored and maintained over 200 Navy pilots logbooks with minimal discrepancies.
•Reorganized the leave (vacation) system, which allowed prompt charging and submission of over 2,000 leave/vacation transactions with zero discrepancies.
•Received several office visits from Navy personnel, answered and conveyed over 100 calls of various magnitudes monthly.
•Assisted over 85 Navy Officers with correspondences, logbook entries, scheduling schools, and ordering office supplies.
•Arranged, typed, and processed 100's of travel arrangements and travel claims.
•Revamped and standardized the command's muster reporting system, which simplified and improved time efficiency for work centers, allowing greater tracking and personnel accountability.
•Correctly formatted and distributed over 200 letters on or before set deadlines.

EDUCATION AND TRAINING

University of Florida Online, 2005 – current
Major – Business Management

Hillcrest High School, Dallas, TX, 1994-1998
High School Diploma, Academic Studies

Long & Foster School of Real Estate, 2004
Virginia Beach, VA
Principles of Real Estate course completed

Notary Public, 2004-2008
State of Virginia

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Audio Typing
• Copy Typing
• Data Input
• Faxing
• Flyers
• Invoicing
• Office Management
• Packing and Shipping
• Personal Administration
• Personal Assistant
• Photocopying
• Scanning
• Secretarial Services
• Time Management
• Travel Arrangements

Specialist

• Real Estate

Contact Details

Name:
LaChandra Crockett

Mobile Phone:
Mobile: 443-220-3825