John Sienczak - Virtual Assistant
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John Sienczak - Virtual Assistant

South West England
in England

John Sienczak

Member Since: July 2008

Short Description:

virtual-friday is dedicated to helping you succeed in your business. Our aim is to provide you with high quality and professional business support services, whilst you get on with creating and delivering your business

Long Description:

Below are some detailed descriptions of the services that we offer. You can mix and match services according to you needs, or you could opt for a combined service package. The choice is yours.

• Book-keeping
  Keeping control of the books is vital to every business. However, it can become an administrative burden when you are trying to run and manage your business. We can take over the administration of all your accounts. Invoicing, purchases, general ledgers. On a periodic basis (usually monthly or quarterly) we can provide you with trading statements. We can also liaise with your auditors at year end etc.



• Customer Relationship Management(CRM)
  Keeping track of:
  
  
  
  • Quotations
  
  
  • Appointments
  
  
  • Renewals
  
  
  • Prospects
  
  
  • Follow ups
  
  
  • Sales
  
  
  
  

  ......... plus all the other "sales cycle" processes
  All these activities are vital to make sure that your business continues to expand and improve. It is not long before using just a diary/organiser is not good enough. All those scraps of paper with reminders gets out out of hand! This is where a computerised CRM system is a vital business tool. We can provide a complete Internet based system that will help manage all these activities plus a lot more.




• Phone Answering Current telephone technology can already help with routing landline calls to mobiles, answering machines etc. However, there is nothing like having a human being to talk to who can deal with queries and make sure that requests/messages are deal with in a professional manner. It improves the image of your business and can help to ensure that minor issues do not turn into major crises.



• Newsletters
  Maintaining contact with Customers and Prospects is an important business tool. Using email to keep in touch is both cost effective and successful. However, it does require some skill and technology to achieve good results. We have all the skills and technology necessary to ensure that your newsletters reach the intended audience and that all the overhead of people subscribing/un-subscribing, changing email addresses etc are dealt with in a proper manner.



• Word processing/Spreadsheets/Presentations
  We have all the skills and software that can produce professional looking documents and presentations on your behalf. We have had extensive experience in producing large documents including manuals and proposals. We can design and maintain spreadsheets to carry out complex analyses and calculations, including using tools to output charts and graphs. It is often challenging to give a presentation without the worry of making sure that your slides are adequate both in terms of design and content. We can help whatever the situation.



• Web Design/Management
  No business worth its salt should be without a web site. We would say "Trying to run a business without a web presence is like trying to run a business without business cards or a telephone". Many people search for an organisation on the internet and if they find nothing they may well conclude that this is an organisation not worth doing business with. We can develop straightforward web sites that get your products and services across using well developed professional looking templates. Alternatively we can develop complex web sites using databases and shopping cart systems. Either way you can be sure that your web site will be developed and managed according to your specific needs.



• "My Virtual PA"
  The above services are individual services covering a specific topic or issue. Many people and organisations just want to have access to a professional PA who will deal with:
  
  
  
  • Telephone answering
  
  
  • Dealing with customers and projects
  
  
  • Typing Letters and Documents
  
  
  • Dealing with all the admin.
  
  
  • ........... / and more
  
  
  
  

  To meet this need we have put together a cost effective package of the above services that effectively frees you to get and deliver your business whilst we get on with the nitty gritty admin. Remember you only pay for the services that actually use. You do not have the overhead of employing staff.

Finally, if you do not see the service that you need then Contact Us. We can put together a package that will meet your needs.

Services and Skills offered by this Virtual Assistant

Secretarial/Administration

• Audio Typing
• Bookkeeping
• Business Administration
• Business Plans
• Copy Typing
• Correspondence
• Customer Services
• Data Input
• Desk Top Publishing
• Diary Management
• Electronic Forms
• Email Administration
• Executive Assistant
• Faxing
• Flyers
• Invoicing
• Newsletters
• Office Management
• Personal Administration
• Personal Assistant
• Presentations
• Procedural Documentation
• Proof Reading
• Reminder Service
• Research
• Spreadsheet Design
• Surveys
• Time Management
• Travel Arrangements
• Word Processing

Computing

• Database Design
• Internet Consultancy
• Phone Help Desk

Contact Details

Name:
John Sienczak

Address:
18 Park Lane
Alderholt
Nr Fordingbridge
Hants
United Kingdom
SP6 3AJ

Telephone:
Telephone: 0208 123 1484
FAX: 0871 528 8359

Visit my Website : virtual-friday.com